UNC Health Value Superstars are teammates who exemplify our system values and make a positive impact on our teammates, patients and communities. This month’s Value Superstar is Annie Johnston, Digital Marketing Coordinator, Marketing Technology. As part of the Marketing Technology (MarTech) Team, Annie helps to support UNC Health’s Find-A-Doctor platform.
“I am but a small part of a dedicated, larger MarTech team that works hard on a daily basis, often behind the scenes, to ensure that our current patients, and our potential patients, are able to connect to the providers and to access the medical care that they need,” shares Annie. “The Find-a-Doctor directory may occasionally be taken for granted, but its maintenance, innovation, and accuracy are the crux of providing access to medical care to the public.”
It is the knowledge that her work helps people throughout our communities make those important connections with providers that motivates Annie. “As a parent, I have been in situations, sometimes critical, when I needed to make a quick and informed decision about medical care for my child. Knowing that I may have played a small role in someone’s healthcare journey by connecting a patient to their provider in a time of need is satisfying.”
Annie’s role requires working with teammates across the state to ensure that the Find-A-Doctor directory is up to date. “Every interaction with Annie is just clockwork efficient. She responds with such speed and accuracy,” shares Tony Glenn, Digital Media Specialist at UNC Health Blue Ridge, who nominated Annie. “I know she has many clients to support, but she makes me feel like I have a hard-wired bat-phone straight to the commissioner!”
Annie’s teammates describe her as a beacon of positivity and a reliable team player who always goes the extra mile to ensure that everyone succeeds together. “For me, One Great Team hasn’t been a platitude. I’ve seen it demonstrated on a daily basis through interactions with my teammates spanning from UNC Health Pardee to UNC Health Lenoir. I’m heartened by knowing that my team and the UNC Health family have the common goal of wanting to help make patients’ lives better,” says Annie.
Annie’s contributions have not only strengthened her team but have also positively impacted all those UNC Health serves. Thank you, Annie, for being a shining example of what it means to be part of One Great Team.
*One Great Team:
- We are better together than we are apart.
- Our effective collaboration is key to providing quality care.
- We are building an inclusive and equitable culture that encourages and supports the diverse voices of our patients and each other.